Financial services

Influence at Work provides expert support to identify and develop the behaviours that organisations need to manage risk and achieve strategic outcomes.

In large financial institutions, changing behaviours can feel hard. Leaders set new directions but find old habits get in the way. There is a growing need to influence teams outside their reporting lines. Not to mention build trust with customers and clients.

Behaviour change is increasingly on Board agendas as part of governance and audit requirements. Leaders have seen that winning hearts and minds, does not automatically ensure that behaviours follow. They want to measure and manage them directly, and use behavioural insights to make decisions for the future.

Who we work with

We work with banks and financial institutions to identify and develop the behaviours their organisations need to manage risk and achieve commercial outcomes. Our larger clients have behavioural science teams who we advise. Others are only just starting out with a scientific approach to behaviour change.

Our work is most relevant to:

Internal audit: measuring and predicting culture risk through behaviours
Risk & compliance: managing risk through effective control frameworks for behaviours from cyber to operational resilience
First line (and 1b): designing and implementing behaviour change programmes for frontline teams in operations and risk, to improve commercial outcomes or tackle strategic risks
People & culture: fostering high performance behaviours and employee engagement from hiring through career development and retention.

Ready to achieve your goals through change that sticks?

Contact our team to discover how we can help you to drive adoption, build trust and influence decisions.

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Financial services

Who we work with

Ready to achieve your goals through change that sticks?

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